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One of the ways Vivint is trying to separate from the competition is by positioning themselves as more of a ‘home automation’ solution.
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Do you have an existing home automation system?If so, you will need to find a wireless home security system that is compatible with your existing equipment.
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Released in September 2017 for $169.
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After the first day of receiving 6 notifications in under an hour, we had to turn off one of the advertised features.
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In the late evening before the apt. I received avoicemail that the branch manager had
cancelled the appointment. The thirdappointment was scheduled for the following Tues. I explained how I wasreluctant to schedule a third time since it was a four hour commute time and Ihad to reschedule several meetings. That Monday, with no explanation, thebranch manager again cancelled the install. ADT has
three major problems thatpotential buyers should be aware of:To add insult to injury, ADT tried to blameme for the cancellations. I spoke to eight customer care managers and was onthe phone for more than 5. 5 hours over the course of four days trying to getinstaller scheduled. The branch officer would cancel the install even after Ireceived the automated confirmation calls. When I asked to speak directly to thebranch officers, I was told, “They can’t speak directly to customers. ” So afterthree cancelled installations, I jumped ship.
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However, wireless phone providers/broadband providers fell to 7 percent as a perceived threat, down from 11 percent last year.
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